Privacy Policy
Last Updated: March 20, 2026
Welcome to NewPort AI. This Privacy Policy applies to our AI-powered video generation and editing application, including our mobile application, desktop software, website, and any other platforms that link to this Privacy Policy (collectively, the "Services").
The Services are provided and controlled by New Port LLC, along with our affiliated companies (collectively referred to as "the Company," "NewPort AI," "we," "us," or "our"), unless otherwise indicated in the Country/Region Specific Terms section applicable to your region. We value your privacy and are dedicated to safeguarding any information we receive from or about you. This Privacy Policy outlines our practices for collecting, handling, and protecting your personal data, which includes any information that can be used to identify you, either directly or indirectly, from the data itself or in combination with other information we have or are likely to obtain. By utilizing our Services, such as visiting or engaging with our Platform, communicating with us, or providing us with information, you consent to the terms of this Policy and agree to the collection, use, disclosure, and processing of your personal data as described herein. In this document, "you" or "your" refers to any individual who purchases or utilizes any of our Services, including users of our Platform.
CONTENTS OF THIS PRIVACY POLICY
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- International Data Transfer
- Data Storage and Retention
- Data Security and Protection
- Your Rights and Choices
- Cookies and Tracking Technologies
- Information Relating to Minors
- Links to Third-Party Services
- Changes to the Policy
- Parental and Guardian Consent
- Contact Information
- Country / Region Specific Terms
1. Information We Collect
We gather diverse information about you or your devices from multiple sources, as detailed below. The specific information we collect depends on how you use our Services and which features you access. If you opt to use additional features of the services, we may need to collect extra data to facilitate those features. You will be informed about such data collection when it is relevant.
Should you choose not to provide your information when it is requested, certain Services may not be available to you if that information is essential for us to deliver our Services or if we are mandated by law to obtain it.
A. Information You Provide
- Account Information: When you register for an account, we collect information such as your name, email address, and any other information you choose to include in your user profile (such as gender or profile picture).
- User Content: We collect the content you create, upload, generate, or access through our Services, including the photographs, images, audio recordings, and videos you upload, video templates you generate or view, comments you make, and other actions you take on the Services, such as liking content, along with associated metadata (such as when, where, and by whom the content was created) ("User Content"). When you create User Content, we may upload or import it to our Services before you save or post the content (also known as pre-uploading) to enable features such as effects, personalized recommendations, and content optimization. You may use certain features of our Services without creating an account, though functionality may be limited.
- Contact Information: Where available, if you choose to sign up or log in using a third-party service and expressly agree to synchronize your contacts, we will collect the email addresses or contact information of your contacts.
- Communications: We keep records of our communications with you, such as emails, messages through our website, apps, or Discord.
- Payment Details: Our payment processor(s)(such as app store providers like Apple or Google when you make in-app purchases, and/or third-party processors) require certain information to process your transactions for our Services. This includes your name, card details, and billing address. We do not retain your full card numbers.
- Survey and Promotional Information: We may collect information you provide through surveys, challenges, contests, promotions, or other activities, such as your preferences, feedback, gender, age, and likeness.
- Additional Data: We may collect other types of data not explicitly mentioned here, which will be used as described in our Privacy Policy or disclosed at the time of collection.
B. Personal Data We Automatically Collect
- Device data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area;
- Network browsing data. When you use our Services, we may automatically collect your Data including choices you make when using or interacting with Newport AI, our community of users, and/or advertisements (if available), your account's preference settings, follow history, followers, likes or participation records in challenges, surveys, contests or other platform activities provided through Newport AI, and your account's social network contact or friend list (subject to your consent);
- Online activity data. Such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them.
- Cookies: We gather information about you through the use of website cookies to manage and enhance our services and to make your experience better. A "cookie" is a small data file that a website sends to your browser when you visit it. You have the option to configure your browser to:
- Accept all cookies.
- Decline all cookies
- Receive a prompt each time a cookie is offered, giving you the choice to accept or decline it.
Please note that declining cookies might prevent you from using certain features or accessing specific areas of a website, or it could impact the site's functionality and appearance.
- Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and to enhance your experience when you use our Services.
Where features are available, you may choose to browse certain content in the platform without logging in an account or registering, in which case we may still collect certain Data, including the content you browse, your interactions with the platform, and associated your device information such as device ID, WiFi information, and IP address.
C. Combination of Data
When you use our Services, you consent to our combining the information we gather from various sources about you. This includes the data you actively provide, the data we collect automatically, and any data we receive from third parties. We do this to customize our communications with you and enhance our Services. If you disagree with this practice, please refrain from using our Services.
There are specific situations where you might need to give us certain types of data:
- When it's mandated by law, regulation, or guidelines.
- When it's necessary to fulfill a contract you've entered into with us.
- When it's required for us to consider entering into a contract or agreement with you.
- When you are otherwise obligated to provide the data to us.
In such cases, we will notify you separately and explain the potential consequences if you choose not to provide the Data. For all other instances, providing the data is voluntary and won't hinder your basic use of our general services. However, it might limit your access to certain specific services that require the data for their operation.
2. How We Use Your Information
We may use your information for a number of purposes associated with operating our business and providing the Services to you, including:
- Verification and Authentication: We use your information to verify your identity and age, and to authenticate your eligibility to access the features of our Services when you access and use our Services, such as receiving rewards or prizes, or when you otherwise interact or engage with us, in order to protect the security of your information. In some instances, we use your information to verify your age in order to provide certain Services to you, or to verify your identity in order to fulfill your request in relation to your information.
- Provision of Service: We process your information to provide you with the Services that you request, to respond to your queries, communicate with you, or to contact you about changes to our Services, our platform, and our Terms of Service, and to otherwise manage our relationship with you . This may also include managing the content ecosystem across our Services, promoting your content to other users, facilitating third party partnerships or integrations across our Services, monitoring and testing our Services, troubleshooting, or allowing you and other users to connect with each other. This also includes transmitting only your text prompts and any uploaded reference images to Google or Volcengine when you choose a generation feature they power, solely so the requested video or image output can be produced.
- Payment processing: We may use your information for billing and payment processing purposes, to distribute awards or rewards to you or to recover monies owed to us . This may also include enabling payment through third-party payment systems.
- Service and algorithm enhancement, research and development: We inspect and analyze usage information and statistics to maintain and improve our Services and the relevant algorithms. We may also use your information to support customer services and implement user feedback, conduct surveys, or improve, research and develop new products and services or new methods and processes for our business operations.
- Communications: We may use your information to contact and communicate with you. Communications may include, for example, providing information about our Services, changes to this Policy, changes to our Terms of Service, changes to our Terms of Paid Service (if applicable), updates regarding our Services, service-related notifications, user information reports on users who are minors, or responses to your questions, comments or requests, and marketing communications in accordance with your preferences.
- Content moderation: We may process your information to identify the users, audio and video in the content you create or upload to our Services to detect any improper elements or contents and to enforce our Terms of Service, Community Guidelines, and other policies.
- Preferences, promotions and sales: We may use your information to build a profile about you, to analyze and understand your preferences, to help determine which marketing materials would be of interest to you, to display advertising, to conduct award activities, to measure the effectiveness of advertising and promotions, and to facilitate sales, purchases and delivery (where applicable). We may also process your information in the above ways for conducting sweepstakes, contests or other promotions.
- Exercising our rights: We may use your information to exercise our rights where it is necessary to do so, for example to detect, prevent, investigate and respond to security incidents or breaches, data scraping, fraud, abuse, intellectual property infringement claims and any other claims, financial crimes, other violations of law, violations of our Terms of Service or violations of our Terms of Paid Service (if applicable).
- Complying with our obligations: We may process your information to comply with legal or regulatory obligations, codes of practice, guidelines or rules, including without limitation our legal obligation to prevent users under the Minimum Age (as defined below) from accessing the Platform or the Apps, to respond to lawsuits, claims or investigations, to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority, and in any instance of mergers, acquisitions, sales and asset transfers, insolvency proceedings, corporate restructuring, winding up or liquidation, whether within or outside your country or region. We may also aggregate and/or de-identify your information and may use such aggregate or identified information for any other purposes to the extent permitted under applicable law.
3. How We Share Your Information
We will not share or transfer any of your information to any third parties except as explicitly provided in this Privacy Policy. We will only share your information with third parties in the following circumstances:
A. Service Providers and Business Partners
We share information with service providers and business partners who help us provide and improve our Services, including:
- cloud hosting and storage providers;
- content delivery networks;
- content moderation services;
- customer and technical support providers;
- payment and transaction processors;
- analytics providers;
- marketing and advertising services;
- rewards, vouchers, and commercial goods services (where applicable);
- professional advisors
- third-party artificial intelligence service providers, Google and Volcengine, for the limited purpose of processing only your text prompts and uploaded reference images when you use certain video and image generation features.
We share information with these parties only on a need-to-know basis to perform their functions, and we require them to maintain appropriate security measures to protect your information. When you use a supported generation feature, ONLY your text prompts and any uploaded reference images will be sent to Google or Volcengine, as applicable, solely to process and fulfill your request.
B. Our Corporate Group
We may share your information with affiliated entities within our corporate group for purposes such as:
- providing storage, content delivery, and optimization of our Services;
- research and development;
- analytics and customer support;
- content moderation;
- internal business operations;
- allowing you to access other services provided by our corporate group
C. Third-Party Social Networks and Services
If you choose to link your account to third-party services or share content to other platforms, we will share certain information as necessary to enable that functionality, such as your User Content, username, and any accompanying text. These third-party services may collect information about your activity on our Services according to their own privacy policies.
D. Advertising and Measurement Partners
To show you relevant advertisements, we may share information with advertising partners, including:
- mobile identifiers and device IP addresses;
- inferred location information;
- information about your use of our Services and activity across other websites and apps
We may also share aggregate reports about advertising campaign performance with advertisers and measurement partners.
E. Legal Obligations and Rights
We may disclose your information when approved or authorized by you (or, subject to the "Information Relating to Minors" section below, your parent or legal guardian), or if we have a good-faith belief that such disclosure is necessary to:
- comply with applicable laws, regulations, legal processes, or enforceable governmental requests, including as required for administrative or judicial purposes and any requirements of competent authorities, courts and regulatory bodies;
- enforce our Terms of Service, Community Guidelines, and other policies, including in any legal proceedings (including any arbitration) involving us in which we aim to protect our legal rights;
- detect, prevent, or address fraud, security issues, or technical problems;
- protect the rights, property, or safety of NewPort AI, our users, or the public, including where necessary to protect the interests of the Company, or interests of any individual or the interests of the public against harm;
- respond to legal claims or defend against litigation
F. Publicly Posted Content
Any User Content you choose to post publicly on our Services will be accessible to other users and the public. You may submit certain information through our Services (e.g., by uploading photographs, images and videos). Any such information that is meant to be shown to the public on our platform will be disclosed publicly. This Policy does not apply to the use of any such information by third parties after it is uploaded and displayed publicly on our Services.
G. With Your Consent
We may share your information with third parties when we have your consent or at your direction. Where required, we will provide an in-app notice before sending your text prompts and any uploaded reference images to Google or Volcengine for a supported generation feature, and by choosing to continue you direct us to make that transfer to fulfill your request. Your consent is required before any of your information of is sent to any third parties.
4. International Data Transfer
We may transfer your information to countries or regions located outside of the country where you reside solely for the purposes set out in this Policy, and in accordance with this Policy and applicable laws and regulations. We store the information we collect on secure servers located in Singapore and may also store data in the United States and other locations. Your personal information may be transferred to, stored, and processed in countries outside of where you live, including countries that may have different data protection laws.
When transferring data internationally, we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, or your consent where required.
5. Data Storage and Retention
- We retain your information on our servers located in Singapore and may also store data in the United States and other locations. We also have support, engineering, content moderation, and other functional teams located around the world to support the operation of the Platform and the provision of Services to you. We have rigorous internal control measures in place to strictly limit data access to designated personnel only.
- We will retain your information for as long as necessary:
- to achieve the purposes as set out in this Policy;
- as required by applicable laws and regulations, including any requirements to retain data for a certain period of time, taking into account the statute of limitations under applicable laws and regulations;
- for our legitimate and lawful purposes, including any business, compliance and legal purposes; and/or
- to defend against any actual, threatened or potential claims or disputes.
- We will not retain your information for longer than necessary or beyond the end of the purposes for which you provided your information to us, unless we are required or permitted to do so under applicable laws. In addition, we reserve the right to delete, destroy, or de-identify your information that is no longer necessary or current for the purposes for which it was obtained.
- We may retain some of your information after you cease to use our Services, for instance if the information is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.
- Where applicable, we will delete your information upon your request, unless we are required to retain such information under applicable laws. We are entitled at all times to delete your information in accordance with this Policy and applicable law.
- If you want further information about the retention periods applied to your personal data, you may contact us at our address listed in the "Contact Information" section of this Policy.
6. Data Security and Protection
- We will take appropriate technical and organizational measures to help protect and secure your information. We will endeavor to protect your information against unauthorized or unlawful processing, accidental loss, destruction, or damage through these measures, including:
- using encryption techniques;
- establishing specialized systems and procedures, such as strictly limiting the scope of personnel with access to your information, and requiring those who have such access to comply with relevant confidentiality obligations; and
- forming a specialized department in charge of information security. In the event of incidents such as information leakage or data or security breach, we will take timely measures to handle such incidents, and we will notify you promptly in an appropriate manner, including through messages or announcements.
- We will endeavor to ensure that, by default, we only collect and process your information needed to provide you access to the Platform and our Services. We also apply this principle of data privacy and protection controls to our processing activities. This means that we design our Services to collect and use only the personal data needed to provide the Services, and we share personal data only as described in this Policy.
- While we are committed to protecting your information, no electronic data transmission or storage of information can be completely secure. We kindly request you do not disclose certain information, such as passwords, credit card numbers, PINs or other confidential data during your use of our Services. Our commitment to safeguarding your privacy is unwavering, but the security of information also relies on your safe practices. Therefore, although we take appropriate technical and organizational measures to secure your information, we do not guarantee, and you should not expect, that your information will always remain secure. In particular, any email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites. If you do not agree to these risks and conditions, you must discontinue your use of our Services.
- We will retain your information for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
7. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information under applicable laws.
A. Account Settings
You can access, view, and edit most of your profile information by logging into your account. You may also manage your preferences through your in-app settings, including:
- privacy settings;
- notification preferences;
- advertising preferences;
- connected third-party services
B. Your Data Rights
Subject to applicable law, you may have the following rights:
- Access and Information: The right to: (a) confirm whether we process your personal information; (b) access and obtain a copy of your personal information; and (c) receive information about how we use and share your information.
- Once you have completed your Account registration and put in place reasonable and necessary authentication measures, you can review, modify, and delete the information you have submitted to us by contacting us using the contact information provided in the "Contact Information" section of this Policy. In general, you can browse, modify, and delete your own information at any time, but you may not be able to modify certain initial registration information and verification information provided at the time of registration for security and identification purposes.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions (such as legal retention requirements).
- Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another service provider.
- Objection and Restriction: The right to: (a) object to the processing of your personal information; and (b) request restriction of processing in certain circumstances.
- Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time (without affecting the lawfulness of processing before withdrawal).
- Account Deletion: The right to delete your account, which is irreversible. Upon account deletion, you will not be able to access your account, and all data associated with your account will be deleted or anonymized, subject to legal retention requirements.
- Other Rights: You may have additional rights under the laws of your country or region as described in the "Country/Region Specific Terms" section below.
C. How to Exercise Your Rights
- We will verify your identity first before we can fulfill your request. We will respond to your request within the timeframe as required or permitted by the local laws.
- You can change your privacy settings on our website.
- You may also be able to change your cookie settings as described in Section 8 below to manage the information we collect using cookies.
- You can prevent us from obtaining your information by suspending certain functions provided by our Services.
You may exercise the abovementioned rights free of charge by contacting us at the contact details in the "Contact Information" section of this Policy. If requests are manifestly unfounded or excessive, in particular because of the repetitive nature of the requests, we will either charge you a reasonable fee or refuse to comply with the request. We may request specific information from you to help us confirm your identity before we comply with a request from you concerning one of your rights.
We will provide you with information about the follow-up to the request without undue delay and in general, within one month of receipt of the request. The applicable privacy laws may allow or require us to refuse your request. If we cannot comply with your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
These rights are not absolute and they may be limited in some situations. For example, where we can demonstrate that we have a legal requirement to process your data or if making the information available to you would reveal personal data about another person or if we are legally prevented from disclosing such information. In some instances, this may mean that we are able to retain your information even if you withdraw your consent.
D. Marketing Communications
You can opt out of marketing emails by:
- clicking the "unsubscribe" link in marketing emails;
- adjusting your communication preferences in your account settings.
E. Advertising Choices
You may be able to limit personalized advertising by:
- adjusting your in-app privacy settings;
- using device-level advertising settings (such as "Limit Ad Tracking" on iOS or opting out of personalized ads on Android); or
- visiting industry opt-out pages such as (a) https://www.networkadvertising.org/managing/opt_out.asp; and (b) https://www.aboutads.info/choices
F. Complaints
We hope that we can satisfy any queries you may have about the way we process your information. In the event you still have unresolved concerns, you also have the right to lodge a complaint with a supervisory authority, in particular to the data protection authority in the country of your habitual residence or place of work.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our Services.
What Are Cookies?
Cookies are pieces of information that any website or app may transfer to your browser, which are then stored in your computer or mobile system. They help us recognize you and remember your preferences. For example, the deposit of cookies enhances your online experience by allowing us to save your preferences.
How We Use Cookies:
We use cookies and automatically collected information to:
- Remember your login information and personalize our Services, such as remembering your information so that you will not have to re-enter it during your use of, or the next time you use, our Services;
- Provide customized advertisements, content, and information adapted to your profile;
- Measure the effectiveness of our Services and monitor and analyze the effectiveness of our Services and third-party marketing activities adapted to your profile;
- Analyze usage patterns and improve our Services, such as monitoring aggregate site usage metrics such as total number of visitors and pages viewed;
- Track your entries, submissions, and status in any promotions or other activities offered through our Services (services adapted to your profile); and
- Provide security and prevent fraud.
Tracking technology also helps us manage and improve the usability across our Services. We may also collect your shortened IP address on a non-readable basis, which does not allow us to directly identify you.
Your Cookie Choices:
If you do not want us to collect your information through the use of cookies, you can set your web browser to reject cookies from our Services. Each browser is different, so you should check your browser's "Help" menu to learn how to change your cookie preferences. Please note that if you reject cookies, you may still use our Services, but your ability to access certain areas of our Services may be limited or restricted.
Where required by law, we will obtain your consent before using cookies for non-essential purposes.
9. Information Relating to Minors
NewPort AI is not directed at children under the age of 13 (or the minimum age specified in your country or region, as outlined in the Country/Region Specific Terms below).
Age Requirements:
Anyone under the Minimum Age may not use our Services. If you are under the age of majority in your jurisdiction, you may only use the Services under the supervision of a parent or legal guardian as described in Section 12 (Parental and Guardian Consent).
We do not knowingly collect or solicit personal data from children under the Minimum Age. If we become aware that a child under the Minimum Age has provided us personal data or created an account, we will take steps to delete the personal data and terminate the account. Parents and legal guardians who believe we might have collected personal data from a child may contact us using the details in the "Contact Information" section.
10. Links to Third-Party Services
Our Services may contain links to external websites, apps, and services managed by third parties. We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party services you visit or use.
Similarly, our content may appear on third-party platforms we do not control. These platforms may have different privacy practices, and we recommend reviewing their policies.
11. Changes to the Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services.
12. Parental and Guardian Consent
Anyone under the age of 13 or the minimum age otherwise defined in "Country / Region Specific Terms" under the applicable laws of your jurisdiction ("Minimum Age") shall not use any of our Services.
If you have reached the Minimum Age but are under the age of majority as defined under the applicable laws of your jurisdiction ("Majority Age"), you may only use and register an account through your parent or legal guardian's representation, and your parent or legal guardian hereby represents you and accepts this Policy.
If you are a minor in your country or region, your use of our Services may be subject to further age restrictions, whether imposed by us or third-party vendors in connection with the provision of certain Services. You may be unable to use or only have limited access to those Services without the assistance of your parent or legal guardian.
Parental Rights:
Parents and legal guardians may have rights to access, modify, or delete information about their children. If you are a parent or guardian and believe we have collected information from your child, please contact us.
We do not knowingly collect or solicit information from minors below the Minimum Age. If you learn that such a minor has registered an Account or an Account of such a minor was not registered under proper supervision, representation or guardianship, you may alert us at the contact details listed in the "Contact Information" section of this Policy. We will promptly investigate, take steps to remove such child's information and Account information from our Services and terminate the child's Account.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, complaints, suggestions, please contact us through email at legal@newportai.com.
If a data protection officer is required to be appointed under the local law of your jurisdiction, you may also contact the data protection officer using the contact details provided in the "Country / Region Specific Terms" section below.
We will review the issues involved as soon as possible and reply to you in a timely manner as required by applicable laws. If you have any concerns regarding how we are handling your Data, please contact us. We will endeavor to address your concerns promptly.
14. Country / Region Specific Terms
In the event of a conflict between the provisions of Country / Region Specific Terms that are relevant to your jurisdiction from which you access or use the Services, and the rest of this Policy, the relevant jurisdiction's Country / Region Specific Terms will supersede and prevail to the extent of such conflict.
California (United States)
If you are a California resident, the following additional privacy disclosures under the California Consumer Privacy Act of 2018 ("CCPA") and other California laws may be applicable to you and allow you to exercise your rights regarding your personal data.
- Introduction Should the CCPA be applicable to you, it grants you several rights regarding your data. These include the right to be informed about how we collect, utilize, disclose, and share your information, the right to access your data, the right to request the deletion of certain data, the right to opt-out of certain data practices, and the right to be free from discrimination when exercising your CCPA-protected privacy rights.
- Your Rights and Choices
Right to Know and Data Portability
The CCPA affords California residents the opportunity to learn about our collection and use of their personal information from the past twelve months (referred to as the "right to know"). After we receive and verify your request and confirm your identity, we will provide you with the following information:
- The categories of personal data we collected about you.
- The categories of sources for the personal data we collected about you.
- Our business or commercial purpose for collecting or selling (if applicable) that personal data.
- The categories of third parties with whom we share that personal data.
- If we sold or disclosed (if applicable) your personal data for a business purpose, we will provide two separate lists that:
- identify the personal data categories that each category of recipient purchased in connection with sales of your personal data; and
- identify the personal data categories that each category of recipient obtained in connection with disclosures of your personal data for a business purpose.
- The specific pieces of personal data we collected about you (also called a data portability request).
Right to Delete
The CCPA provides California residents specific rights to delete their personal data that we collected from them and retained, subject to certain exceptions (the "right to delete"). We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Provide the Services or any service that you requested from us, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug the Services to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the deletion of such information may likely render impossible or seriously impair progress of the research, if you had provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
Once we receive your request and confirm your identity, we will delete or de-identify personal data and direct our service providers to take similar action, unless subject to one of these exceptions above.
How to Exercise the Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by using the contact information provided in "Contact Information" of this Policy.
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal data.
You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal data or an authorized representative, which may include: your identification information, a signed permission authorizing the representative to submit the request on your behalf, and any other information permitted or recommended by the CCPA and applicable regulations.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm the personal data relates to you.
We will only use personal data provided in the request to verify the requestor's identity or authority to make the request. Response Timing and Format regarding Requests to Know or Delete We will confirm receipt of your request within [fifteen (15)] business days. If you do not receive confirmation within the [fifteen (15)] business days timeframe, please contact us via the contact details displayed in the "CONTACT US" section.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing. We may deliver our written response by email.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal data that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded, or as otherwise permitted by the CCPA. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal data Sale/Share Opt-Out Rights
Under the CCPA, consumers have the right to direct us to not sell or share their personal data at any time (the "right to opt-out"). As stated in the general terms of our Privacy Policy, we do not sell your personal data of consumers unless we obtain consent for the sale. Consumers who opt in to the sale or sharing of personal data may opt out of future sales or sharing at any time. If you access our website using a Global Privacy Control (GPC) enabled browser, we will treat the signal as a request to opt out of sale/sharing for that browser/device where required by law.
To exercise your right to opt-out provided under CCPA, you (or your authorized representative) may submit a request to us by using the contact information provided in "Contact Information" of this Policy.
We will only use personal data provided in an opt-out request to review and comply with the request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Other California Privacy Rights
- Shine the Light Law Disclosure.
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of the Services that are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an email by using the contact information provided in "Contact Information" of this Policy.
- "Do Not Track" Disclosure.
We do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser "Do Not Track" settings and/or signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal identifiable information about an individual consumer's online activities over time and across third-party websites or online services.
- Eraser Law Disclosure for Minor Users.
If you are a user under the age of 18, California Business and Professions Code Section 22581 allows you to request and obtain removal of content or information you have publicly posted. You can send a request to remove any content or information you posted on the Services by using the contact information provided in "Contact Information" of this Policy. Please notice that the removal does not ensure complete or comprehensive removal of your posted content or information in certain circumstances.
Brazil
If you are using our Services in Brazil, the following additional terms apply:
Exercise of data protection rights. Brazilian law provides certain rights to individuals with regard to their personal data. Thus, we seek to ensure transparency and access controls in order to allow users to benefit from the mentioned rights.
We will respond and/or fulfill your requests for the exercise of your rights below, according to the applicable law and when applicable, to the Brazilian General Data Protection Law - LGPD:
- confirmation of whether your data are being processed;
- access to your data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or erasure of data;
- portability of personal data to a third party;
- object to the processing of personal data;
- information of public and private entities with which we shared data;
- information about the possibility to refuse providing personal data and the respective consequences, when applicable;
- withdrawal of your consent.
Verifying your identity. For your safety and to allow us to make sure that we do not disclose any of your personal data to unauthorized third parties, in order to verify your identity and guarantee the adequate exercise of your rights, we may request specific information and/or documents from you before we can properly respond to a request received concerning your data. All data and documents received from you in the process of responding to your requests will be used for the strict purposes of analyzing your request, authenticating your identity, and finally responding to your request.
Limitations to your rights. In certain situations, we may have legitimate reasons not to comply with some of your requests. For instance, we may choose not to disclose certain information to you when a disclosure could adversely impact our business whenever there is a risk of violation to our trade secrets or intellectual property rights. In addition, we may refrain from complying with a request for erasure when the maintenance of your data is required for complying with legal or regulatory obligations or when such maintenance is required to protect our rights and interests in case a dispute arises. Whenever this is the case and we are unable to comply with a request you make, we will let you know the reasons why we cannot fulfill your request.
In case of doubt about your privacy, your rights or how to exercise them, please contact us at the contact details set out in the section "Contact Information". If you have any questions about the processing of your personal data, we would like to clarify them.
International Transfer of Data. We share your personal data globally with companies of our business group to carry out the activities specified in this Policy. We may also subcontract the processing of data involved in the Services or share your personal data with third parties located in other countries. Your personal data may therefore be subject to privacy laws other than those applicable in your country.
Whenever we transfer your personal data to third parties located in other countries, we will ensure that these companies comply with applicable data protection laws and we will take all measures that are reasonably necessary to ensure the existence of adequate safeguards to protect your personal data and to ensure that are processed safely.
Parental and Guardian Consent. If required by Brazilian data protection laws, (i) if you are over the age of 16 but under the age of 18, you can only use and register for an account with the assistance of your parent or legal guardian and you declare and represent that you had such assistance to use the Services and to agree to the Policy; (ii) if you are over the age of 13 but under the age of 16, you can only use and register for an account with the representation of your parent or legal guardian, and you must obtain the consent from your parent or legal guardian to the use of the Services and acceptance of this Privacy Policy.
Language. The Policy may have been prepared in the English language and in the Portuguese language. If you are a user located in Brazil, you shall refer to the Portuguese version, which shall prevail.
DPO. If you wish to contact the Data Protection Officer, please contact us: legal@newportai.com
Turkey
If you are using our Services in Turkey, the following additional terms:
Data Controller Representative. You may contact our data controller representative legal@newportai.com to handle questions and complaints in connection with the processing of your personal data if you are in Turkey.
Legal bases for the processing your personal data. We rely on the following legal bases while processing your personal data in accordance with Article 5 of the Law No. 6698 on Protection of Personal Data:
- processing is explicitly laid down or dictated by laws
- processing of your personal data is necessary provided that it is directly related to the conclusion or fulfillment of the contract between us
- processing is mandatory for us to be able to comply with our legal obligations
- the relevant data is made available to the public by yourself
- processing is mandatory for the establishment, exercise or protection of a right
- processing is mandatory for our legitimate interests, provided that it does not violate your fundamental rights and freedoms
- your explicit consent (Please note that we rely on this legal basis only when we require your consent for the processing and we do not rely on this legal basis if and when we rely on one of the other legal grounds above)
Your rights. According to Article 11 of the Data Protection Law, you have the following rights with respect to your personal data:
- the right to learn whether we process your personal data,
- the right to request information with regard to such processing, if we process your personal data,
- the right to learn the purposes of the processing and whether they are used for such purpose or not;
- the right to know the third parties within or outside the country, to whom we transfer your personal data,
- the right to request correction of incomplete or inaccurate personal data,
- the right to request deletion or destruction of your personal data under the conditions set forth in Article 7 of the Data Protection Law,
- the right to request that we notify the third parties, to whom we transferred your personal data, about the correction, deletion and/or destruction of your personal data per your request within the scope of the foregoing two items,
- the right to object to the negative results about you that are due to the analysis of your personal data processed solely by automated means,
- the right to claim indemnification for damages incurred due to illegal processing of your personal data.
You may exercise your rights listed above by contact us at: please contact us at legal@newportai.com
The requests found in your application will be resolved as soon as possible according to the nature of your request and within thirty days at the latest free of charge. However, if your request incurs additional cost to our company, then you may be charged over the tariff fee determined by the Turkish Personal Data Protection Board.
Amendments.
The following sections of the Policy do not apply to individuals in Turkey:
- The following sentence at the first paragraph: If you do not agree with the terms of this Policy, we may not be able to provide Newport AI to you.
- The following sentence at the end of the first paragraph of the Cookies section: By accessing or using the Platform and Services, you consent to our use of Cookies.
Vietnam
If you are using our Services in Vietnam, the following additional terms apply:
Age, Parental and Guardian Consent. By accessing and/or using the Services, you represent that you are at least 16 years of age or not under guardianship. If you are below 16 years old or under guardianship:
you must obtain approval from your parent(s) or legal guardian(s); and your parent(s) or legal guardian(s) are responsible for:
- all your actions in connection with your access to and use of the Services;
- your compliance with this Policy; and
- ensuring that any of your participation in the Services will not, in any event, result in any violation of applicable laws and regulations relating to child protections.
If you do not have consent from your parent(s) or legal guardian(s) and your parent(s) or legal guardian(s) is not willing to open the account under their name, you must cease accessing the Services.
Philippines
If you are using our Services in Philippines, the following additional terms shall apply pursuant to the relevant laws, rules and regulations and issuances by the Philippines National Privacy Commission ("NPC") on data privacy.
Your Rights. To the extent that the relevant laws, rules and regulations on data privacy recognize your rights and freedoms as data subjects, you shall have the right to information, object, access, rectification, erasure or blocking, lodge complaints before the NPC, damages and data portability. Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details.
Mexico
If you use our services in Mexico, the following additional terms apply. In the event of a conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
How we use your personal data. Almost all of the purposes of the processing indicated above of the Privacy Policy are necessary purposes. However, the following are secondary purposes: To provide you with personalized advertising.
The above purposes are not necessary to provide the Platform, but allow us to provide you with a better experience. We offer you the ability to make choices about how we use and disclose your personal data. You can always limit the secondary purposes of personalized advertising by using the tools in the Settings that allow you to limit certain features.
We use both human and automated means to process your data.
How we share your personal data. We may share your personal data with a third party for purposes other than processing on our behalf. We will obtain your consent to such disclosure as required by applicable laws.
By providing us with your personal data and using our Platform, you agree to transfers that require your consent. You can always revoke your consent and exercise your rights as outlined below.
Language. The Policy may have been prepared in the English language and in the Spanish language. If you are a user located in Mexico, you shall refer to the Spanish version, which shall prevail.
Your Rights. You have the following rights with respect to your personal data: access, rectification, cancellation, opposition, revocation of consent, limitation of use and disclosure of your data. You may exercise your rights by sending your request to legal@newportai.com.
To learn about the applicable requirements and the procedure for exercising your rights, please contact us at the above email address. If you are under 18 years of age, you may exercise your rights through a parent or guardian. Requests for your rights will be resolved as soon as possible according to the nature of your request.
Singapore
Data Protection Officer. If you wish to access your Data, correct any Data in our possession, withdraw your consent for the collection, use, or disclosure of your Data, or if you have any queries or feedback on this Policy, please contact our Data Protection Officer in the following manner:
Attention: Data Protection Officer
Email Address: legal@newportai.com
International transfer of Data. If you live in Singapore or if we collect or store your Data in Singapore, before transferring any of your Data outside of Singapore, we will take appropriate steps to ensure that the recipient is bound by legally enforceable obligations to provide to the transferred personal data a standard of protection that is at least comparable to that under the Personal Data Protection Act 2012 of Singapore.
Access and correction. If you wish to make (a) an access request for access to a copy your Data or information about the ways in which we use or disclose your Data, or (b) a correction request to correct or update any of your Data which we hold about you, you may submit your request to our Data Protection Officer at the contact details above. We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under applicable laws).