Subscription Policy
[Cancel iOS subscription]
- Open the phone settings app.
- Tap your name.
- Tap Subscriptions. (If you don't see ""Subscriptions,"" tap ""iTunes & App Store"" instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
- Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
- Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.
You may claim a refund visiting https://reportaproblem.apple.com Find a DreamFace subscription and fill out the form.
[Cancel Android subscription]
Tap your subscription in the app's settings. You will be redirected to your Google Play subscriptions. Find DreamFace subscription and cancel it. You can find more info on subscription cancellation on Google's support page: https://support.google.com
- On your device, go to https://play.google.com/store/account
- Click Order History.
- Find the order you want to return.
- Select Request a refund or Report a problem and choose the option that describes your situation.
- Complete the form and note that you'd like a refund.
- You'll get a message that says ""Thank you for sharing your concerns."" You'll then get an email with your refund decision.
You’ll usually get this within 15 minutes but it can take up to 4 business days.
Visit this link for additional information: https://support.google.com